4 The Human pillar and Staff


In its previous study “Program data: the silver bullet of the humanitarian and development sectors? Panorama of the practices and needs of francophone CSOs “, published in September 2020, CartONG noted that “according to [the professionals interviewed], less than a quarter of the people in charge of information management within their Civil Society Organization (CSO) have all or part of the skills required for the positions they hold”, implying “gaps in the teams in charge of information management of different types: methodological, technical and strategic”.
With this in mind, CartONG has dedicated several resources to the “human pillar” and to the people working within organizations and activitie. Gathered here, reviewed and expanded for this toolbox, the objective is to go further into this topic, to address several dimensions to better highlight it.
Having teams trained in Program Data Management is essential today for CSOs to ensure quality analysis, support operational decisions and better help and protect vulnerable populations by ensuring responsible management of their data. For this to happen, the international solidarity sector must generalize a real “data culture”.
By way of introduction, this webinar (in French) provides an opportunity to become aware of the issues related to the “human pillar”: “The human being, the great forgotten of the all-digital strategy of CSOs”.
Next, a Study on training capacities in program data management presents the obstacles to capacity building of professionals in the sector.
A first “HR Pack” published in March 2021, was revised and enriched in August 2022 to integrate the feedback and more practical advice.
The goal of this HR Pack is to provide methodological support to international development CSOs to help them better structure their human resources in program data management.
In addition, you can always refer to our Information Management Resource Portal to search and find these specific publications.